Community Resources During COVID-19

Updated 5/29/20

Because these resources change frequently, calling first is recommended.  

Efforts are made to confirm that information is correct; however, errors occur. When you find incorrect information or have a new resource, click here to report it. Thank you!

 

National Suicide Prevention Lifeline:  1-800-273-8255

(More crisis numbers listed in Behavioral Health)

 

RESOURCE CATEGORIES:

*Behavioral Health              Children and Infants             COVID-19 Facts/Updates

Spiritual Care                      *Food Pantries                        *General Assistance/Info   

Groceries and Supplies       Internet Access                      *Meals      

*Medical and Health            Prescriptions                          Seniors                                   

Social Services                    Transportation                        Veterans

*Recent updates

 

**FREE Legal Aid Phone Clinic – June 9**

  • Register between noon and 1:30 p.m. on June 9: 812-378-0358
  • Volunteer attorneys will call registered individuals between 3:00 and 5:30 p.m.
  • Individuals must be available to receive the attorney’s call.
  • Legal Aid Phone Clinic offers free, brief legal consultations to low income individuals seeking answers to general legal questions. Legal information and advice are offered by volunteer attorneys.

**Indiana Foreclosure Prevention Network:   1-877-GET-HOPE (1-877-438-4673)**

  • Help for home owners who have been unable to make mortgage payment during COVID-19                                                    
  • Application available online
  • https://www.877gethope.org/

BEHAVIORAL HEALTH (mental health, substance use, gambling)

BE WELL INDIANA

  • Family Social Services Administration site for FREE expert mental health resources
  • Includes videos from mental health professionals, self-assessments, and recommendations for being well during COVID-19
  • https://bewellindiana.com

FREE VIRTUAL CARE GROUP

  • Care Groups will focus on the following:
    • How to manage stress
    • Decrease anxiety related to having to work from home, homeschooling children, isolation, fear of illness, etc.
    • Tips on how to keep personal self-care a priority
    • How to keep kids engaged during this time (provide resources)
    • How we can support each other during this time
  • Dial 1-877-308-8450 on your phone to connect to the WebEx meeting platform.
    • When asked enter meeting number for this group is 599 960 114 #.
      • Meeting number will stay the same every week.
    • Community members can begin logging into the group at 4:55 P.M.
      • The system will not allow anyone to enter prior to 4:55.
  • Problems connecting? Call 317-318-7100, choose option 4 and leave message with your phone number to receive a call the next day from Joe Tinsley.

DISASTER DISTRESS

Disaster Distress Help Line: 1-800-985-5990

Crisis Text Line: Crisis Text Line counselors are available 24/7 to offer support via text message.

  • Text HOME to 741741 to connect with a Crisis Counselor

EMOTIONAL/SPIRITUAL CARE

Bridges of Care (Shelbyville Community Church) 317-398-9227

  • Individual, family and addiction counseling

Salvation Army Spiritual Care Hotline (9 a.m. – 9.p.m. daily)  877-220-4195

GAMBLERS ANONYMOUS

GIVE AN HOUR

National networks of volunteer professionals capable of responding to both acute and chronic conditions. Since 2005 they have focused on providing free and confidential mental health care to those who serve, veterans, and their families. They have expanded to address the mental health needs of hospital employees.

LOCAL THERAPISTS

Area therapists continue to accept new clients and offer virtual appointments.  If you have and want to use your insurance, check with the insurance company to find a therapist who is covered.  

Community Behavioral Health:  800-273-8255 or 317-621-5700 – 24/7 Crisis Line

  • Currently limited new patients accepted, focusing on higher risk patients
  • Call 866-621-5719 or 317-621-5719 to be assessed for new appointment
  • Tele-health appointments via WebEx or telephone for active clients
  • Sliding fee scale for income eligible, uninsured patients

ER Counseling   317-680-0500  (Vicky Harris)

  • Accepting new clients dependent on schedule availability
  • Phone, virtual and in-person appointments
  • Mental health, substance use and gambling

FHL Counseling   317-683-7089  (Melissa Lapinski Meltzer)

Jane Pauley Community Health:   317-421-6060

  • Call for an appointment or request one on-line and someone will call you to schedule
  • Licensed Counselors and Psychiatric Nurse Practitioner
  • Tele-health appointments
  • Commercial insurance, Medicaid and Medicare.  Sliding fee scale for persons uninsured or under-insured.
  • https://janepauleychc.org/location/shelbyville/

Lisa Lewis: 317-512-1098

  • Call for an appointment or register online and Lisa will call you to schedule.  https://lisalewis.org/registration/
  • Virtual appointments via Zoom Healthcare and Doxy.me/
  • Counseling and Coaching for children, adults and families
  • Accepts many commercial insurances; no Medicaid, Medicare or HIP
  • https://www.LisaLewis.org

MHP Psychological Services    317-392-2971

Tides of Life: 317.398.8361  (Dorothy Rado)

  • Adult mental health; no 24/7 crisis services
  • Appointments via telephone
  • Accepts many commercial insurances; no Medicaid, Medicare or HIP
  • http://tidesoflifecounseling.com/

MY STRESS

SUBSTANCE USE

Alcoholics Anonymous:  317-632-7864

Indiana Recovery Network

Narcotics Anonymous:  317-875-5459

SUICIDE PREVENTION and INTERVENTION

Adult and Child Crisis Line: 877-882-5122

Community Behavioral Health Crisis Line: 800-273-8255 or 317-621-5700

Crisis and Suicide Hotline by Families First: 317-251-7575

  • Text: CSIS to 839863

National Suicide Prevention Lifeline:  1-800-273-8255

Trevor Project Lifeline: 866-488-7386

  • Suicide Prevention Hotline for LGBTQ or questioning youth age 13 – 24

VIRTUAL THERAPY SITES

Mental Health First Aid is included on the Substance Abuse and Mental Health Services Administration’s (SAMHSA) National Registry of Evidence-based Programs and Practices (NREPP).  Follows are sites Mental Health First Aid recommends for accessing therapy on-line during COVID-19. These are not free resources.

CHILDREN and INFANTS

Children’s Bureau:  317-535-3326

  • Enrolls families with children that do not have an open active DCS case or juvenile probation involvement. 
  • All intakes/ appointments will be completed virtually. 
  • If basic need items are needed, liaison will drop off at house, but will not have physical contact with families.

Clarity Pregnancy Services:  317-398-4567

  • Able to assist one person at a time with diapers, wipes, formula, baby food, clothing and other necessities. Call from the parking lot.
  • Mondays 11 a.m. – 7 p.m.; Tuesdays and Thursdays 11:00 a.m. – 4:30 p.m.

Department of Family Resources:  1-800-403-0864

  • For the duration of the pandemic: SNAP changes for families with children who are currently eligible for free or reduced-price school lunches
    • Households currently receiving SNAP benefits: additional benefits will be added to their existing EBT cards
    • Households not currently receiving SNAP benefits: a new pandemic EBT card in the mail with benefits automatically added.  
    • Parents/guardians do not have to do anything to receive these new benefits
  • DFC Offices are closed.  However, telephone assistance is available.  
  • SNAP and Medicaid applications can be mailed to anyone who needs them.
  • Staff will assist where possible in getting needed verifications for applications.
  • Application can also be made online. 
  • https://www.in.gov/fssa/2407.htm

Human Services: 317-398-3153

  • Infant Care Pantry on Tuesdays
  • Call to schedule an appointment for curbside pick-up.

Shelbyville Indiana Giving Place (Facebook Group):

  • Nearly 1200 members in this Facebook group share needs and donate items. 
  • No buying and selling; just giving and kindness.

WIC:   317-398-3002

  • All appointments are by phone and benefits are issued remotely.

COVID-19 FACTS and UPDATES

FOOD PANTRIES

FSSA Pantry Locator:

Clarity Pregnancy Services:  317-398-4567

  • Able to assist one person at a time with diapers, wipes, formula, baby food, clothing and other necessities.
  • Call from the parking lot.
  • Mondays 11 a.m. – 7 p.m.; Tuesdays and Thursdays 11:00 a.m. – 4:30 p.m.

County food pantries: An updated list of pantries, times of operation, contact information and each pantry’s guidelines during the pandemic may be found at www.shelbycountypantrypals.com .  Pantries are pre-boxing the food for pick-up and drive thru. PLEASE MAKE CERTAIN YOU HAVE MADE SPACE FOR THE FOOD BOX/BAG BEFORE GOING TO THE PANTRY.

  • Human Services, Inc.    317-398-3153
    • 825 Elm St, Shelbyville
    • Pre-boxed food; Drive-up.
    • Once a month until further notice (June 10,July 15) 9:00 a.m. to 11:00 a.m. & 1:30-4:00 p.m.
    • Households will receive double the amount of food due to this change. 
  • M2M Food Pantry    317-392-9454
    • Trinity United Methodist Church
    • 714 Fair Ave, Shelbyville
    • Boxes are available for pick up. Tuesdays 5:00 p.m. to 7:00 p.m. 
    • Line up in vehicle at the fairgrounds and wait for signal to proceed to church.
    • Individuals needing food are welcome to come every week.                                                                                       
  • Salvation Army    317-398-7421
    • 136 E. Washington St (use west alley for pick-up)
    • Drive-thru food and soap pantry; 12:30 p.m. to 3:00 p.m. Monday and Friday
    • May use food pantry every other week                                                                                                                                                 
  • Seventh Day Adventist Community Center    317-398-3481
    • 218 South St, Shelbyville
    • 1st and 3rd Tuesday; Noon to 3:00 p.m.
    • Recipients pick up pre-filled boxes ( pending supplies)
    • No more than 2 persons in Community Center to pick-up food
    • Or prepared box can be delivered to car
    • May use once every 30 days                                                                                                                                                                 
  • Waldron United Methodist Church    765-525-6026
    • 202 W Washington St, Waldron
    • Boxes available for pick up at the door.
    • Every Monday  9:00 a.m. – 1:00 p.m. & 2nd and 4th Thursdays 1:00 – 7:00 p.m.
    • May use once every 30 days                                                                                             

Gleaners’ Trucks will continue their normal times but as a drive-thru.

  • Senior’s (60 years & older only):
    • 1:00 – 2:30 p.m. May 26, June 23 Note: May 26 is open to the community at large
    • 350 N Tompkins St, Shelbyville
    • Food boxes will be placed by the vehicle to be loaded after the volunteer walks away in order to minimize exposure.
  • Fairland:
    • 1:00 – 2:30 p.m. May 8, June 12, July 10
    • New Life United Methodist Church, 6145 N 400 W, Fairland
  • Morristown:
    • 1:00 – 2:30 p.m. May 22, June 26, July 24
    • Morristown Christian Church, 209 S Washington St, Morristown

Little Free Pantries: Free standing mini-pantries available 24 hours a day. Check to see if your town or neighborhood has one. Contribute to them as you are able!

  • B & C Free Pantries (Shelbyville)
    • 422 W Franklin St – Main Pantry & Pet Needs Pantry
    • 280 W Broadway St: – on the side facing Miller
    • 268 E. Washington St – on side facing Hamilton, by garage
    • 911 Hale Rd, Lot 5 – drop off site if little free pantries are full
  • Happy Bellies – 208 Colescott St.
  • Morristown – by Morristown Pharmacy

Salvation Army:  317-398-7421

  • Drive thru food pantry from 12:30 – 3:00 p.m. Monday and Friday.
  • May use every other week.

Shelby Senior Services:  317-398-0127

  • Drive through food pantry at the center from 10 a.m. – 12 noon once a month.
  • June 29 is next pantry.
  • Home delivery to seniors who cannot come to the pantry.
  • Emergency food delivery when possible.
Spartan Cupboard
  • Only for Southwestern students and families living in the Southwestern School District
  • 1st and 3rd Wednesdays; 5:30 – 6:30 p.m.
  • Jr-Sr High School, side entrance by cafeteria
  • ID or utility bill required

GENERAL ASSISTANCE & INFORMATION

2-1-1

  • Free and confidential service that helps Hoosiers find the local resources they need.
  • Dial 2-1-1 to connect with a navigator, 24 hours a day, 7 days a week.
  • https://in211.communityos.org/

Bridge of Care – Shelbyville Community Church:  317-398-9227

  • Help filing for unemployment secondary to the pandemic
  • Help filing with basic federal and state tax returns
  • Help setting up a household budget
Delivery Helpline:  317-398-5220
  • Helpline answered Monday – Friday, 8:00 a.m. – 4:00 p.m.
    • Messages can be left 24/7
  • Someone who lacks a local support system and who needs food from a food pantry; infant care supplies; or groceries is connected with a volunteer who will pick-up and deliver the items.
    • Social distancing is observed.
  • Groceries/supplies from a retail store must be ordered and paid-for in advance of delivery.
  • Medications are not eligible for delivery.
  • A collaboration of Clarity Pregnancy Services, Healthy Shelby County, Major Health Partners, M2M Mathew 25 Ministries, Shelby Senior Services and Turning Point Domestic Violence Services.
Indiana Foreclosure Prevention Network:   1-877-GET-HOPE (1-877-438-4673)
**FREE Legal Aid Phone Clinic – June 9**
  • Register between noon and 1:30 p.m. on June 9: 812-378-0358
  • Volunteer attorneys will call registered individuals between 3:00 and 5:30 p.m.
  • Individuals must be available to receive the attorney’s call.
  • Legal Aid Phone Clinic offers free, brief legal consultations to low income individuals seeking answers to general legal questions. Legal information and advice are offered by volunteer attorneys.

Shelby County Resource Map:

Shelbyville Indiana Giving Place (Facebook Group):

  • Over 1,200 members make their needs known and give things to help. No buying and selling.
  • Someone who is home-bound and needs help getting medication, food, etc. may post the need and folks will respond if they can help.

Society of St. Vincent de Paul:  317-395-7027

  • They try to return calls within 24 hours. 
  • Store and warehouse are closed, but they can pull from their stock and will help per their limited resources on an individual basis.

WORK ONE – Unemployment:

  • All WorkOne offices are closed.  
  • To file unemployment visit:  uplink.in.gov/CSS/CSSLogon.htm to apply.  Or google “uplink” to find the link.
  • Questions answered via Chat option on website or
  • Call 1-800-891-6499, Option 1 at the end of the menu. Push nothing on the next menu and wait to talk with someone or leave name and number for a return call.
  • Videos answering questions about unemployment: http://ow.ly/3z2m30qAdy3

GROCERIES & SUPPLIES

HOME DELIVERY

Aldi’s:

  • Order online for delivery for Boggstown, Shelbyville, Fountaintown, Morristown and Waldron zip codes.
  • Free delivery on first 3 orders of $35 or more, then $3.99 delivery fee. There is also a $5.51 service fee.  Personal shopper will text customer while shopping to note items that are out-of-stock.
  • https://www.aldi.us/

Children’s Bureau:  317-535-3326

  • Enrolls families with children that do not have an open active DCS case or juvenile probation involvement. 
  • All intakes/ appointments will be completed virtually. 
  • If basic need items are needed, liaison will drop off at house, but will not have physical contact with families.

Kroger:

  • Order online and have groceries delivered to your home for a $9.99 fee within the City limits (this is through a delivery service contracted by Kroger)
  • Contact: https://www.kroger.com  317-421-2350

Murphy-Parks Funeral Service will deliver groceries and other necessities for those who are home-bound.

  • Contact:  317-398-6697

Seniors Helping Seniors: 317-604-5520

  • Delivers items to older adults, not just their clients.

Shelbyville Indiana Giving Place:

  • Nearly 1,200 members in this Facebook group give things away and make their needs known. No buying and selling, just giving and kindness.
  • Someone who is home-bound and needs help getting medication, food, etc. may post the need and folks will respond if they can help.

Shelby Senior Services:  317-398-0127

  • Home food deliveries every other week.
  • When able, emergency food deliveries.
  • They are gathering names of folks who want to volunteer to grocery shop, etc. for a home bound senior. Call them to let them know you are available to assist.
GROCERY & SUPPLY PICK UP

Aldi’s:

  • Order online for pick-up at the store.
  • Free for first 3 orders of $35 or more, then there is a $5.51 service fee.  Personal shopper will text customer while shopping to note items that are out-of-stock.
  • https://www.aldi.us/

Big Lots:  317-398-2093

  • Order online and pick-up curbside during daylight hours.
  • 9:00 – 10:00 a.m. – shopping for adults age 65+ and persons with underlying health issues who are at higher risk for COVID-19
  • https://www.biglots.com/page/cv19

Kroger: 317-421-2350

  • Order online and pick-up at store so you don’t need to get out of your vehicle. ($4.95 fee but first 3 orders are free)
  • **Online orders may now be purchased with SNAP EBT card at time of pick-up**
    • Select EBT at checkout
    • Customer will be prompted to bring your EBT Card and ID with you to pay for your purchase at pick-up.
  • Contact: https://www.kroger.com

Walmart: 317-392-4940

  • Order supplies online and pick-up at store. No need to get out of the car. Free.
  • Many non-perishable foods, over-the-counter medications, etc. can be ordered on line and delivered to the home.  Free shipping on orders of $35 otherwise $5.95. 
  • Contact: https://Walmart.com/store/884/shelbyville-in/details
  • **Online orders may now be purchased with SNAP EBT card at time of pick-up**
    • To pay for pick-up grocery order, select EBT at checkout.
    • Payment can be split between EBT and another form of payment (no cash or checks)
    • Customer will be prompted to bring your EBT Card and ID with you to pay for your purchase at pick-up.
GROCERY & SUPPLY SHOPPING:

Aldi’s: Senior shopping on Tuesdays and Thursdays from 8:30 – 9:30 a.m.

Big Lot’s: Adults 65+ and persons with underlying health issues can shop from 9 – 10 a.m.

Dollar General: stores open from 8 – 9 a.m. for older adults and persons with underlying health issues.

Kroger: Senior shopping for those 60+ years, healthcare workers and first responders and pregnant women from 7 – 8 a.m. Monday -Thursday

Saint Paul Tavern:  Grocery store from 4 – 7 p.m. each evening.

INTERNET

Several internet providers for Shelby County have taken the FCC’s “Keep America Connected” pledge and are providing more data and hotspots for their customers, waiving late fees, and not terminating service. Check with your internet service. These accommodations are currently good through June 30 per FCC recommendation.

FREE PUBLIC HOTSPOTS

There are several apps for android and iPhone that show the location of free Wi-Fi hotspots.

AT&T: 317-421-0888

  • Opened their public hot-spots.  AT&T customers can download an app to identify free hotspots.

Comcast Xfinity Hot-spot Access:

  • NonXfinity Internet customers can connect by clicking the Accept and Connect button. Complimentary sessions can be renewed every two hours.
  • Good thru June 30, 2020
  • Xfinity customers sign in with their ID and password to be automatically connected to Xfinity Wi-Fi hotspots
  • How to find an open hotspot:

Morristown: 

  • Close to the school buildings is a free hotspot.

Spectrum:

  • Free 30 minute trial for non-Spectrum customers.
  • Spectrum customers sign in with their username and password

Waldron:

  • Area between Waldron High School and the Elementary School is a free hotspot.

COMPANIES PROVIDING LIFELINE SERVICE

Lifeline is a government assistance program designed to make phone and internet services more affordable for low-income customers. Assistance is provided in the form of a monthly bill credit.  Application information is on-line.

Century Link:

TDS: 888-287-8156

INTERNET ACCESS for LOWER INCOME HOUSEHOLDS

Access program from AT&T:

Internet Essentials from Comcast (lower cost internet for eligible households):

Straight Talk:

Spectrum Internet Assist

TDS: 

  • Persons without TDS Internet service who need it for work- or school-at-home scenarios can order free Internet service for 60 days beginning March 16, 2020.
  • https://tdstelecom.com/covid-19.html

INTERNET ACCESS FOR HOUSEHOLDS WITH STUDENTS AND/OR TEACHERS

Spectrum:    855-243-8892

  • Free access to internet and WiFi for 60-days for new Pre-K to 12, college student and teacher households who don’t currently have internet or WiFi service.
  • Discount applied as a credit for first two months of internet services. 
  • Installation or pre-payment fees waived
  • Cannot have subscribed to Spectrum within last 30 days

MEALS 

Fill the Plate:

Volunteers pay in advance for meals.  Meals may be used by someone who cannot afford a meal and could use a hand up.  Currently two restaurants are participating.  Ask if any meals are available when you call to place your take out order. To purchase and donate meals for Fill the Plate, contact the restaurant.

  • Chicken Inn                                     317-392-6088
  • Dayton’s Family Affair                   317-398-8808

Grandma’s Pancake House:  317-398-2632

  • Weekends: CICOA Wellness Meals are available for take-out service.
  • Older adults with a CICOA Wellness card should call the restaurant, order from the wellness menu, and state that they have a CICOA Wellness card.

*Restaurants/Caterers Delivering Orders:

  • **GRUB HUB is delivering for several Shelbyville restaurants**: https://www.grubhub.com/delivery/in-shelbyville
  • Bellacino’s                                    317-392-9000
  • Cagney’s Pizza King                   317-392-4677
  • Chicken Inn                                  317-392-6088
  • Domino’s                                      317-398-0724
  • Papa John’s                                  317-398-2600
  • Pudders (weekends)                   317-825-5220
  • Queen’s Cafe’ & Dining              317-512-9094   Meal order must be made 24 hours in advance
  • Your Box Catering                       317-364-3706

*If enough people commit to orders in one of our rural communities, the restaurant may be willing to make a delivery outside city limits.  Organize and ask.

Salvation Army: 317-398-7421

  • Carry out meals are served via the back door from 11:30 a.m. – 12:30 p.m.

Shelby Senior Services: 317-398-0127

  • No congregate meals. No new congregate meal participants will be added at this time.
  • Established participants have been contacted and scheduled for multi-meal pick-up every other Tuesday via the drive thru at front of SSS building from 10-11 a.m.
SCHOOL MEAL DISTRIBUTION

Shelby Eastern Schools (Waldron and Morristown):  765-544-2246  

  • For children in the district 18 years and younger.
  • Summer meals Wednesday, June 3 – 24 from 11 a.m. – 1 p.m.
  • Morristown Door 1; Waldron Door 4
  • Five meals will be in bags on Wednesdays.
  • Before July, announcement will be made about continued meals

Shelbyville Central Schools:  317-392-2505

  • Free sack lunches, Monday – Friday, beginning June 1 – July (none July 3 for holiday)
  • Available for all children 18 and younger 
  • Children do not have to be present for an adult to pick up meals.
  • Two meal sites: 10:00 a.m.-1:00 p.m.
    • Shelbyville High School – 2003 S Miller St
    • Loper Elementary School – 901 Loper Dr
  • Mobile Lunch Stops (Listed in order of stop time):
  • 10:00 – 10:30 a.m.
    • Boys and Girls Club 
      • 710 S Miller, Shelbyville                  317-398-6734
    • Shelby’s Crest Apartments
      • 753 Shelby’s Crest, Shelbyville       317-652-3459
    • Martin Estates Apartments
      • 2301 Raleigh Blvd., Shelbyville       317-421-0693
  • 10:30 – 11:00 a.m.
    • Shelby High Apartments
      • 315 2nd St, Shelbyville                     317-392-8731
    • Water Dance Apartments
      • 1700 Morningside Ct., Shelbyville   317-398-9300
  • 10:40 – 10:50 a.m.
    • Hilltop Mobile Home Village
      • 596 Chestnut St, Shelbyville            317-825-0327              
  •  
  • 11:00 – 11:30 a.m.
    • Shelby County Public Library
      • 57 W Broadway St                            317-398-7121
    • Cimarron Apartments
      • 1713 Cimarron Place Ct, Shelbyville 317-398-3058
  • 10:55 – 11:30 a.m.
    • Golden Bear Preschool
      • 1115 State Rd 44, Shelbyville        
  • 11:30 a.m. – 12 Noon
    • Sunset Park
      • 544 River Road, Shelbyville
    • Culligan
      • 110 N Noble St, Shelbyville
  • 11:35 a.m. – 12:10 p.m.
    • Sunrise Park
      • 501 E South St, Shelbyville
  • 12 Noon – 12:30 p.m.
    • Hendricks Pointe Apartments
      • Miller St @ Taylor St                          317-398-2100
    • Mobile Home Villa 12:15pm
      • 1203 E State Rd. 44, Shelbyville     317-392-3064
  • 12:15 – 12:45 p.m.
  • Shelby County Fairgrounds   
    • 500 Frank Street, Shelbyville               317-512-4874
  • 12:30 – 1:00 p.m.
    • Westar Mobile Home Community
      • 911 Hale Rd, Shelbyville                  317-398-3648
    • Coulston Elementary
      • 121 Knightstown Rd

MEDICAL and HEALTH

392-DOCS (317-392-3627)

  • Experiencing flu/respiratory symptoms?
  • Don’t drive to the doctor’s office!
  • Call during business hours for assessment and care directions with COVID-19 concerns

HEALTH INSURANCE NAVIGATORS

The loss of a job is a life event that allows for enrollment in health insurance thru the Marketplace outside of open enrollment or may qualify a person for Medicaid or HIP 2.0. Health Navigators are available to assist with answering questions about health insurance options, benefits, and enrollment.  

  • ASPIN Health Navigators   877-313-7215
    • Request an appointment online: www.aspinhealthnavigator.org
    • ASPIN is a nonprofit funded by state/federal grants to assist people with health insurance applications and questions.  
  • Covering Kids and Families    317-221-3170
    • Request an appointment online:  https://www.ckfindiana.org/
    • This organization helps people apply for and understand healthcare coverage programs such as Healthy Indiana Plan, Hoosier Healthwise, Medicaid and Marketplace plans. 
  • Jane Pauley Community Health Center  317-421-6060
    • Jane Pauley is a Federally Qualified Health Center that offers comprehensive healthcare regardless of a patient’s ability to pay.
    • They have navigators to assist in applying for health insurance.
    • https://janepauleychc.org/location/shelbyville/
  • Major Health Partners Patient Advocate  317-421-5717
    • Or request assistance via email: [email protected] 
    • Patient Advocates assist patients with the application process for Indiana Medicaid, the Healthy Indiana Plan, the public Marketplace and MHP Financial Assistance.

Indiana State Department of Health Testing Sites:

  • May 13 – June 5:  Greensburg
    • Indoor venue @ 119 W Railroad St (old jail site)
    • Registration required
  • May 28 – 30 : Shelbyville
    • Drive-thru @ Shelbyville High School parking lot
    • Registration NOT required
  • Testing is for persons with symptoms AND for persons in high risk categories with no symptoms
  • For other county’s free testing sites, register at https://lhi.care/covidtesting 
  • Or register by phone at 888-634-1116.
  • Hoosiers will not be charged for testing; insurance is not required.
  • Find other testing sites at https://www.coronavirus.in.gov/2524.htm
MHP Virtual Clinic:
  1. Download the free myVirtualHealthVisit app (Google Play or iTunes) on your phone or visit myvirtualhealthvisit.org on your computer.
  2. Enroll by creating a free login and completing your personal profile.
  3. Connect with the MHP Virtual Visit and see a MHP provider by entering the SERVICE KEY mhp.
  4. If given the option, select MHP Virtual Visit and then select the provider you would like to see. MHP providers are available Monday – Friday 8 a.m. – 4:30 p.m. If it is after hours add the SERVICE KEY mhp to be connected to MHP Virtual Visit, where a provider from The Online Care Group is available 24/7.
    • Need help? Call  317-421-1956
    • To add an additional service key from your phone click on the “more” button at the bottom of the screen and then click on “Service Keys”. For an Android device, click the three lines at the top left and choose Settings.

MHP Financial Assistance:

  • MHP offers financial assistance for medical care. MHP does not want people to avoid treatment during this time because of understandable financial worries.
  • Application can be accessed
  • Patients are also encouraged to call a Patient Advocate for assistance with applications for Indiana Medicaid, Healthy Indiana Plan, and Marketplace insurance.
    • 317-421-5717

Shelby County Health Department:   317-392-6470

  • Flu shots on Wednesdays. 
  • Appointments preferred but walk-ins will be accommodated.
Hancock Regional COVID-19 Hotline:

PRESCRIPTIONS

PHARMACIES

CVS:  317-398-9791

Kroger:  317-421-2356

  • Prescriptions can be delivered to your home for free within Shelbyville City Limits.

MedWorks:  317-421-2020, option 0 (Press immediately instead of listening to entire menu.)

  • Curbside pick-up for those who are experiencing flu-like symptoms or know they have been exposed to the flu or COVID-19: Call when upon arrival and prescriptions will be delivered to you in the parking lot. 
  • The retail store is still open Monday – Friday: 8am – 5:30pm and Saturday: 8am – 12:30pm.
  • Medication delivery: For $5 prescriptions and over-the-counter medications can be mailed via USPS with 1-3 day delivery.
    • Call above number to arrange a prescription transfer. 
    • Temporary transfers during stay-at-home order are okay.

Morristown Pharmacy:  765-818-1288

  • Open for business. Use drive thru for services.

Walgreens:  317-398-8495

  • Walgreens Express home delivery or pick-up via drive-thru for eligible prescriptions (talk to pharmacy to confirm eligibility).
    • Patient’s insurance benefit must cover this service.
    • Most orders have next business day delivery.
    • Free delivery available for a limited time only.
  • Patient must create an account, have a debit or credit card, and be able to receive text messages on a smart phone.
  • Special senior discounts and shopping on Tuesdays from 8 – 9:00 a.m.

Walmart Pharmacy: 1-800-2-Refill

  • Medications can be ordered and delivered to the home.
  • Medications can now be picked-up curbside.

PRESCRIPTION ASSISTANCE PROGRAMS

If your health insurance has been lost due to the pandemic, there are assistance programs. Check with your physician to see if samples are available. MHP physician practices are able to assist patients with medication assistance for eligible medications and patients.

Good RX

  • https://www.goodrx.com/
  • Comparison shop for best price in Shelby County and the area
  • Drug discount cards and coupons

NeedyMeds

  • https://www.needymeds.org/
  • Drug discount cards and coupons
  • Applications for assistance from pharmaceutical companies for eligible medications and consumers

SENIORS

Gleaners’ Truck for Seniors (60 years & older):

  • 1:00 – 2:30 p.m. June 23
  • 350 N Tompkins St, Shelbyville
  • Drive through with prepared food boxes

Glenn George Funeral Home: 317-398-4599

  • For those age 65 and older and at risk of contracting COVID-19, a care bag with hand sanitizer, tissues and toilet paper will be delivered to your home.
  • Call between 9 a.m. and 4 p.m. to make delivery arrangements.

Grandma’s Pancake House: 317-398-2632

  • Friday – Sunday only: CICOA Wellness Meals are available for take-out service.
  • Older adults with a CICOA Wellness card should call the restaurant, order from the wellness menu, and state that they have a CICOA Wellness card.

Seniors Helping Seniors:  317-604-5520

  • Receiving and delivering donations for seniors.  Call to arrange for delivering your donations to the office.

Shelby Senior Services: 317-398-0127

  • Drive through food pantry at the center from 10 a.m. – 12 noon once a month only.
  • June 29 is next pantry.
  • Pre-filled bags of food. 
  • Home delivery every other week.
  • Emergency food delivery when possible.

Special Shopping Hours for Seniors:

  • Aldi’s: Tuesdays and Thursdays from 8:30 – 9:30 a.m.
  • Big Lots: Daily from 9 – 10 a.m.
  • Dollar General: 8 – 9 a.m. daily
  • Kroger:  7 – 8 a.m. Monday -Thursday
  • Walgreens: Special senior discounts and shopping on Tuesdays from 8 – 9:00 a.m.
  • Walmart: 6 – 7 a.m. on Tuesdays thru April 28

SOCIAL SERVICES

Department of Family Resources:  1-800-403-0864

  • Offices are closed.  However, telephone assistance is available.  
  • SNAP and Medicaid applications can be mailed to anyone who needs them.
  • Staff will assist where possible in getting needed verifications for applications.
  • Application can also be made online. 
  • https://www.in.gov/fssa/2407.htm

Human Services: 317-398-3153

  • Energy Assistance Program has additional money.  If you are in danger of being disconnected, call now!
    • Energy Assistance is a first come, first served program
    • Even if you have received Energy Assistance money already, if you are in danger of disconnect, you may be eligible for additional assistance.
    • Call and an application will be mailed to you.
  • Food pantry:
    • 3rd Wednesdays 9:00 a.m. – 11:00 a.m. and 1:30 p.m. – 4:00 p.m.
    • Curbside pick-up
    • May get food once a month. A large quantity of food for 30 days is given.
  • Infant Care Pantry:
    • Tuesdays
    • Call to schedule an appointment for curbside pick-up.

Turning Point Domestic Violence:  24 Hour Crisis Helpline: 1-800-221-6311

  • Immediate Danger: 911

WIC:   317-398-3002

  • All appointments are by phone and benefits are issued remotely.

TRANSPORTATION

ShelbyGo:  317-398-7614

  • ShelbyGo provides transportation for essential medical appointments, pharmacies, and trips to grocery stores. No loop is run at this time.
  • They may refuse service to anyone with signs/symptoms of Flu/COVID-19.

VETERANS

Give-An-Hour 

  • National networks of volunteer professionals capable of responding to both acute and chronic conditions.
  • They provide free and confidential mental health care to those who serve in the military, veterans, and their families.
  • https://giveanhour.org/

Military Family Relief Fund COVID-19:  317-232-3910

  • Special application secondary to COVID-19
  • Requirements: Must submit proof that hardship is a result of COVID-19
  • Relaxed criteria:
    • Hardship no longer has to be as a result of military service
    • More than $2500 lifetime cap may be authorized; therefore, veterans who have already used the fund may apply again.
    • https://www.in.gov/dva/